$12.00 p/h

As Data Analyst, you will be responsible for drafting fiber optic networks design, field data collection, documentation, analysis and data entry. Provide support to the engineering department through preparation of network design, blueprints and spreadsheets. Also maintain record of our fiber optic network, microwave, copper, and all associated network assets. Duties may include: · Design fiber optic network for Fiber to the home (FTTH) and Fiber to the point (FTTX). · Draft blueprints for fiber optic network design. · Support the engineering department with outside plant data. · Field data collection. · Analysis and implementation of an Outside Plant GIS-based Mapping & Asset Management Tool, including network diagrams and documentation regarding the outside plant. · Creations of documents, spreadsheets, and email messages using MS Office and other computerized systems. · Site Surveys, coordination with building owners and or third parties building-entry, measures, cable routing and eventual Equipment Colocation on customer premises · General cooperation & support for with all company employees. · Other duties and tasks as assigned.

• Bachelors Degree
• Computer skills
• Ability on Microsoft Office Programs
• Good communications skills

• Health Insurance
• 401K (Retirement Plan)
• Vacations and Sick Leave

From $11.00 p/h

• The employee will be responsible for running and terminating fiber optic cables. • Pulling cable, mounting network devices, installing telephony hardware. • Perform assigned installations as instructed and following established codes, rules, and norms of the industry. • Contact dispatch if help in troubleshooting or resolving an issue is required. • All other business-related tasks as assigned. • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds with assistance. • Ability to perform position requirements safely and regularly at heights. • Ability to carry, climb, and operate extension ladder. • Strive to make cable connections by bending, reaching, twisting small components and wires. • Ability to differentiate between different sizes and colors of wires. Ability to use the following hand tools: electric drills, hammers, wrenches, and screwdrivers. • Ability to use handheld communication devices and applications. • Travel to job site using corporate vehicles. (Valid driver’s license required.) • Interacting in a professional manner with

• • High school diploma
• Familiar with optic fiber materials
• Able to carry heavy materials of up to 50 lbs.

• Health Insurance
• 401K (Retirement Plan)
• Vacations and Sick Leave

$11.00

As a Customer Service Representative you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Representatives will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between Critical Hub Networks and client on account procedures and managing priorities. Skills: Above average customer service skills. Strong written and verbal communication skills when interacting with customers and coworkers. Friendly and energetic attitude. Computer knowledge and internet skills. Ability to navigate between multiple computer screens/tabs. Quick learner who enjoys using troubleshooting and problem-solving skills. Ability to work both as an individual and as a team member. Fully bilingual (English/Spanish)

• Health Insurance
• 401K (Retirement Plan)
• Vacations and Sick Leave

From $14.00

As an Optic Fiber Service Technician, the candidates will work on: Customer service on premises. Outside Plant repairs. Installation & maintenance of fiber optic closures. Quality control of network infrastructure. Back bone maintenance and installation. Fusion Splices. Outage identification. On-call outage assistant. Meeting deadlines & expansion for OSP deployment. Collaborate with the Engineering department in OSP. Review & analysis of new and existing fiber optic outside plant infrastructure. Attend emergencies service outages of our fiber plant at non regular work hours. Other duties and task as assigned.

• Availability
• Tool manegament experience
• Ladder experience
• Telecommunications experience is a must
• Other requirements may apply

• Health Insurance
• 401K (Retirement Plan)
• Vacations and Sick Leave